§ 01 · MOST BUSINESSES HAVE A WEBSITE
Most businesses have a website. Few have a system.
CH Digitals builds the digital infrastructure that runs your business — connected tools, AI automation, and real systems. Built in Emerald. Tested on real businesses.
A connected setup for your website, customer follow-up, reporting, automations, AI tools, and the workflows that hold it all together.
§ 02 · THE PROBLEM
The website is the easy part.
Most businesses spent good money on a website that doesn't talk to anything else. The CRM is a spreadsheet. Customer follow-up is manual. Reporting takes a day. The AI tools are turned on but nobody's set them up properly. You don't need another website — you need the connected system underneath it. That's the work we do.
§ 03 · THREE PATHWAYS
Same business. Three doors.
Pick the one that matches where you are. We can build the system for you, give you the tools to run it yourself, or hand over the recipes we use every day.
§ 01
Build It For Me
The Digital Operating System, built for you.
“You bring the business. We build the system.”
Full agency engagement — websites, workflows, Playbooks, and AI tools wired into one operation.
Choose this if you want us to design and implement the connected system end-to-end.
Pricing
Project + retainer (from discovery)
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§ 02
Sort One Thing First
One messy, risky, or costly area — sorted before anything bigger.
“You've got one messy area. We audit it and hand you the fix-first plan.”
A focused, fixed-scope engagement on the one thing costing you time — audited, planned, fixed first.
Choose this if one area — AI setup, reporting, onboarding, a workflow — needs sorting before a full build.
Pricing
Fixed-scope engagements, priced per engagement
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§ 03
Teach Me The System
The library of how we actually work.
“You want the recipe. We wrote the cookbook.”
A library of verified Playbooks, each with its last-verified date. Real client work, not theory.
Choose this if you want the exact workflows and Playbooks to run yourself, in your team.
Pricing
Free w/ email · $19 single · $79 bundle
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§ 04 · PROOF
From website to system — the DermaGen story.
“Kathryn turned our website sales to positive profit in a few months. She is committed, creative and organised.”
— Verified client, skincare
Headline number
$592K+
Sales generated in the first three years post-rebuild — DermaGen, skincare brand.
Built across Shopify, Klaviyo, SEO, email flows, content, reporting and ongoing optimisation.
Checkout conversion
54.2%
Stack
Shopify · Klaviyo · SEO
The CH Tools build is documented next — full before-and-after, every screenshot, every honest number. Tell me when it goes live.
Kept current
Every Playbook, dated and checked.
When a platform changes, you hear it from us first. The audit log on every Playbook shows what shifted, when, and what to do about it.
§ 05 · THE LIBRARY
Nine workflows. The way real businesses use AI.
From writing the email to running your first AI agent — written step by step, each showing its last-verified date. Pick one up today, run it, see the difference this week.
How to Get Quality Results from Any AI Tool (Playbook #005) is our gift to you — the four-pillar framework that makes every other Playbook work. The rest are $19 each or $79 for the full library — every Playbook showing its last-verified date.
Write Any Business Email in Under 5 Minutes Using AI
(Playbook #004)
The framework for writing clear, professional business emails — with AI doing the lifting and your voice doing the steering.
Open →
How to Get Quality Results from Any AI Tool
(Playbook #005)
The 4-Pillar Framework for getting useful answers out of AI — not generic, not bland, not nearly right.
Open →
Set Up Claude AI for Your Business
(Playbook #002)
The right way to set up Claude so it actually understands your business — not generic advice, your operation.
Open →
Automate Your Weekly Report with AI
(Playbook #006)
Pull weekly numbers from Meta, GA4 and Xero into one report you can share with stakeholders without exporting four spreadsheets.
Open →
§ 07 · TRUSTED BY
Real businesses. Built and growing across Queensland and beyond.
A selection of businesses we have built or supported across skincare, trades, accommodation, ag-supply, retail, professional services, and media.
§ 08 · THE PRACTITIONER
Hi, I'm Kathryn.
I've spent seven years helping businesses in the Central Highlands and beyond build digital systems that actually do something. Not just look good. Do something.
I started CH Digitals because I kept watching good businesses struggle with bad digital systems: websites that did not convert, tools that did not talk to each other, and marketing that ran on hope.
Today I work with businesses across Australia, building the systems that let them focus on the work they are actually good at — and increasingly building with AI because the window to move early is right now.
“Clear language. Better systems. Less wasted effort.”
§ 09 · NEXT
Ready to build your system?
No pitch. Just a conversation about where you are, where you want to be, and whether we're the right fit to help you get there.