Same business. Three doors.
Pick the pathway that matches where you are. Build It For Me is full-service — we design the system, build it, and stay close. Sort One Thing First fixes the one messy area costing you time, fixed scope, before anything bigger. Teach Me The System hands over the recipes. All three are real CH Digitals products, priced honestly.
We help small businesses connect their website, CRM, customer follow-up, reporting, AI tools and automations into one practical digital operating system.
- Full buildBuild It For MeThe Digital Operating System, built for you.“You bring the business. We build the system.”Choose this if you want us to design and implement the connected system end-to-end.PricingProject + retainer (from discovery)Explore
- One fixSort One Thing FirstOne messy, risky, or costly area — sorted before anything bigger.“You've got one messy area. We audit it and hand you the fix-first plan.”Choose this if one area — AI setup, reporting, onboarding, a workflow — needs sorting before a full build.PricingFixed-scope engagements, priced per engagementExplore
- DIYTeach Me The SystemThe library of how we actually work.“You want the recipe. We wrote the cookbook.”Choose this if you want the exact workflows and Playbooks to run yourself, in your team.PricingFree w/ email · $19 single · $79 bundleExplore
Smaller than a full build. Bigger than a one-off prompt.
Four bookable engagements for businesses that want a specific piece of the system fixed without committing to the full Build It For Me pathway. Each one is project-priced and ships standalone.
- 2–4 weeksAI Setup SessionGet AI tools properly configured with your business context, prompts written, integrations wired, Playbooks documented.Open
- 3–6 weeksReporting SystemCustom weekly reporting from GA4, Shopify, Meta, Klaviyo, Xero, CRM into one dashboard with written summaries.Open
- 3–5 weeksClient Onboarding SystemIntake, contract, deposit, welcome, document gathering, kickoff — every new client through the same connected flow.Open
- 3–8 weeksAI Workflow BuildBespoke AI agents and automations for the specific workloads eating your team's week — designed, built, integrated, watched.Open
The connected layer underneath your business.
Six things, wired together, running every day. You can hire us for one or all six — but they get more powerful when they talk to each other.
- Websites that convertShopify and headless builds, fast loads, schema, real SEO, real conversion paths. Not portfolio pieces.
- CRM + customer follow-upSupabase-backed CRM, HubSpot setup, email flows, segmentation. The work after the form is filled in.
- Automation and workflowsn8n / Make / native automations wired between the tools you already use. Less spreadsheet, more system.
- Reporting dashboardsGA4, Shopify, Meta, Klaviyo, financials — pulled into one place you can read in 5 minutes a week.
- AI tools wired to your businessClaude / Anthropic API, prompt builders, internal AI agents that hold your business context (not generic ChatGPT).
- Playbooks and team trainingRepeatable workflows your team can follow, delegate, or hand to an AI. The way work gets done, written down.
Built for the businesses we actually understand.
We do our best work with regional and growing Australian businesses that have outgrown random digital fixes. Based in Emerald, working across the Central Highlands and Australia-wide. If you see your business below, we can probably help.
- Regional businesses in Central Highlands and Queensland with disconnected tools
- Service providers and trades drowning in admin and follow-up
- Retailers and eCommerce brands ready to outgrow Shopify defaults
- Health, wellness, and skincare brands with serious products and weak digital
- Professional services teams who need real reporting, not weekly spreadsheets
- Founders who want AI working for them, not the other way around
Four phases. Honest about each one.
Every Build It For Me engagement runs through these four phases. The other two pathways compress them — Sort One Thing First runs a focused version of the same loop, Teach Me The System is the recipes — but the framework is the same.
- MapAudit the system that already exists. The tools, the workflows, the gaps. Honest before-state captured in writing.
- PlanDesign the system that should exist. Connected tools, real automation, clear ownership. No tool added without a job.
- BuildBuild it in phases. Ship the changes that compound first; defer the ones that don't until the early ones prove out.
- OperateHand it over with Playbooks, training, and a weekly rhythm. We stay on retainer when it makes sense, and we leave when it doesn't.
If any of these is what you actually need, we are the wrong fit.
We would rather refer you well than win the wrong engagement.
- Not a one-off website refresh.If all you need is a new homepage, you don't need us. There are good local web designers for that.
- Not a Canva brand kit or a logo project.We work downstream of brand. If brand is the open question, we'll point you at someone who does that well first.
- Not random AI prompts or 'ChatGPT for business' workshops.AI on top of broken systems amplifies the mess. Systems first, AI second. Always that order.
- Not a marketing agency relationship.We don't run your social, write your blog, or buy your ads. We build the system that the marketing runs through.
TSH Media Group is the other side of what I do.
CH Digitals works on how a business runs. TSH works on how regional businesses are seen, through media, content and community.
Your questions, answered.
What is a Digital Operating System, and how is it different from a website?
A Digital Operating System is the connected layer underneath your business — website, CRM, customer follow-up, reporting, AI tools, and Playbooks — built so they run as one system instead of seven disconnected logins. The website is one component. The system is everything that makes the business actually run. You don't need another website — you need the connected system underneath it. That's the work we do.
How do small and regional businesses actually use AI?
AI tools set up properly, doing real admin work. It's about removing manual work — drafting, summarising, tagging, repetitive admin — so your team can spend more time on the work that actually requires them. Every workflow ships with hard rules, escalation paths, and audit logs. We don't deploy autonomous agents that act without a human review point. AI on top of broken systems amplifies the mess. Systems first, AI second. Always that order.
Do I need to replace the software I already use, like Xero, Shopify or Google Workspace?
Most of the time, no. We start with an audit of your current stack. If a tool is doing its job, we keep it and integrate it. If a tool is blocking the system, we replace it — but only after we've shown you why. We never rebuild for the sake of rebuilding. If your tools are common (GA4, Shopify, Meta, Klaviyo, Xero, HubSpot) we move faster.
How much technical knowledge does my team need?
How things are done, written down so the team can run it. Everyone working from the same system, not their own notes. We hand it over with Playbooks, training, and a weekly rhythm, and leave you with documented prompts your team can actually use. Plenty of clients run their system independently after launch and call us when they need something.
What are the ways to work with CH Digitals?
Pick the pathway that matches where you are. Build It For Me is full-service — we design the system, build it, and stay close. Sort One Thing First fixes the one messy area costing you time, fixed scope, before anything bigger. Teach Me The System hands over the recipes. All three are real CH Digitals products, priced honestly.
Do I need to be in the Central Highlands to work with you?
No. We do our best work with regional and growing Australian businesses that have outgrown random digital fixes. Based in Emerald, working across the Central Highlands and Australia-wide. The work is regional in voice and origin, not in geography. Discovery calls run on Google Meet from the home office in Emerald.
If this sounds like the right fit, the next step is a thirty-minute call.
Free, no pitch. We map what you have, what's missing, and which of the three doors fits — or whether someone else is a better fit.
